Holy Land Treasures USA Policies
Shipping
Sales Tax
Sales Tax is collected in the following States:
State | Rate |
North Carolina | 0% |
Shipping and Handling Charges
Destination | Carrier | Shipping Type |
United States | USPS | United States Postal Service / Priority Mail 2 to 3 Days |
Canada | USPS | First Class International Mail / Priority Mail International |
United Kingdom | USPS | First Class International Mail |
Australia | USPS | Express Mail / 6 to 10 Days |
Guam | USPS | Priority Mail / 2 to 3 Days |
Germany | USPS | Express Mail / 6 to 10 Days |
Japan | USPS | Express Mail / 6 to 10 Days |
New Zealand | USPS | Express Mail / 6 to 10 Days |
Netherlands | USPS | Express Mail / 6 to 10 Days |
CNMI | USPS | Priority Mail / 2 to 3 Days |
France | USPS | Express Mail / 6 to 10 Days |
South Korea | USPS | Express Mail / 6 to 10 Days |
Singapore | USPS | Express Mail / 6 to 10 Days |
Denmark | USPS | Express Mail / 6 to 10 Days |
Ireland | USPS | Express Mail / 6 to 10 Days |
Hong Kong | USPS | Express Mail / 6 to 10 Days |
Brazil | USPS | Express Mail / 6 to 10 Days |
Puerto Rico | USPS | Priority Mail / 2 to 3 Days |
Sweden | USPS | Express Mail / 6 to 10 Days |
South Africa | USPS | Express Mail / 6 to 10 Days |
Bermuda | USPS | Express Mail / 6 to 10 Days |
Malta | USPS | Express Mail / 6 to 10 Days |
Norway | USPS | Express Mail / 6 to 10 Days |
Netherlands Antilles | USPS | Express Mail / 6 to 10 Days |
Belgium | USPS | Express Mail / 6 to 10 Days |
Spain | USPS | Express Mail / 6 to 10 Days |
Iceland | USPS | Express Mail / 6 to 10 Days |
Switzerland | USPS | Express Mail / 6 to 10 Days |
Finland | USPS | Express Mail / 6 to 10 Days |
Taiwan | USPS | Express Mail / 6 to 10 Days |
Czech Republic | USPS | Express Mail / 6 to 10 Days |
Austria | USPS | Express Mail / 6 to 10 Days |
Italy | USPS | Express Mail / 6 to 10 Days |
U.S. Virgin Islands | USPS | Prioroty Mail / 2 to 3 Days |
Cyprus | USPS | Express Mail / 6 to 10 Days |
Costa Rica | USPS | Express Mail / 6 to 10 Days |
Bulgaria | USPS | Express Mail / 6 to 10 Days |
United Arab Emirates | USPS | Express Mail / 6 to 10 Days |
Bahamas | USPS | Express Mail / 6 to 10 Days |
Panama | USPS | Express Mail / 6 to 10 Days |
Philippines | USPS | Priority Mail / 6 to 10 Days |
The actual shipping charge is dependent on the total weight of your purchase
and the shipping type you select. We have added an easy-to-use total
cost calculator on the checkout screen which will show you the actual
charges, with appropriate sales tax if applicable, for your selected
items.
We are not shipping to countries that are not listed above
at this time. Please feel free to email us with your inquiries at
Packages will only be shipped
to street addresses. We will not ship to P.O. Boxes, APO, FPO or similar addresses.
In stock items
Will be shipped within two business days of receipt of order unless other
arrangements have been made.
Backordered items
We will notify you immediately of any backordered items. As soon as the backordered
items are received in our warehouse they will be shipped to you. Please
note that we do not charge extra shipping on backordered items.
Refunds
All returns must be either emailed or telephoned in first for approval, to receive a
return authorization number. We need to obtain the credit card number you used during checkout since our
website does not retain your financial information due to increased security procedures. Any returns by mail
will not be accepted without a return authorization number.
Items must be in new condition, unused and in its original packing.
Returns must be made within 14 business days of original shipment. If returning by mail,
please repack, insure and mail to:
Holy Land Treasures USA
Returns Dept.
3909 Hopkins Chapel Road
Zebulon, NC 27597
If the above conditions are met, you will receive a credit to the credit card
used for the original purchase on this site, less shipping charges.
Please note that we are unable to offer refunds for any international (non-US)
orders.
Privacy
Holy Land Treasures USA is committed to protecting your privacy when you use our on-line,
telephone or other services ("Services"). In this policy we explain
how and why we collect your information, what we do with it and what controls
you have over our use of it. From time to time, we add or change functions, features
or products to our Web Sites or add or change Services. This, and our commitment
to protecting the privacy of your personal information, may result in periodic
changes to this Privacy Policy. As a result, please remember to refer back to
this Privacy Policy regularly to review any amendments.
Any questions regarding our Privacy Policy should be directed to contact at
or alternatively see
the section "Comments" below.
Your acceptance of these Privacy Statement terms
By using any of the sites within our web site network ("Web Sites")
or our Services, you unconditionally agree to be bound by this Privacy Policy.
What data do we collect and how do we use it?
Holy Land Treasures USA collects and processes information about you in order to:
- Identify you each time you visit the Web Site or wish to have a Service provided;
- Process orders or applications submitted by you;
- Improve our Services and Web Sites;
- Customize your experience, for example, provide advertisements
that we think are relevant to you and which support any specific requests for
information you may make through keyword searches;
- Carry out research on the demographics, interests and behavior of all of our customers; and
- Send you information we think you may find useful, including information about new
Holy Land Treasures USA products and services.
You may be asked, either when you register
with us, or at other times, for information about yourself, such as your name,
e-mail address, postal address and telephone number. You may also be asked to
share with us your interests, hobbies and preferences. In addition, when you
order certain goods or services from our Web Sites, we will need to know your
credit/payment card number and expiration date. You are under no obligation to
provide this information, but if you don't then we may not be able to provide
you with certain services or personalize your experience and tailor our Services
for you (for example, tell you about special offers on things you're interested
in).
Log files/IP addresses
When you visit our Web Sites, we automatically log your IP address (the unique
address which identifies your computer on the internet) which is automatically
recognized by our web server. We use IP addresses to help us administer our
Web Sites and to collect broad demographic information for aggregate use. We
do not link IP addresses to personally identifiable information.
Non personal information
We may automatically collect non-personal information about you such as the
type of internet browsers you use or the site from which you linked to our Web
Sites. You cannot be identified from this information and it is only used to
assist us in providing an effective service on our Web Sites. We may from time
to time supply the owners or operators of third party sites from which it is
possible to link to our Web Sites with information relating to the number of
users linking to our Web Sites from their sites. You cannot be identified from
this information.
Use of Cookies
Cookies are pieces of information that a Web Site transfers to your hard drive
to store and sometimes track information about you. Most web browsers automatically
accept cookies, but if you prefer, you can change your browser to prevent that.
However, you may not be able to take full advantage of a Web Site if you do
so. Cookies are specific to the server that created them and cannot be accessed
by other servers, which means they cannot be used to track your movements around
the web. Although they do identify a user's computer, cookies do not personally
identify customers or passwords. Credit card information is not stored in cookies.We
use cookies for the following reasons:
- To identify who you are and to access your account information;
- To estimate our audience size and patterns;
- To ensure that you are not asked to register twice;
- To control how often visitors see similar ads;
- To track preferences and to improve and update our Web Site; and
- To track the progress and number of entries in some of our promotions and contests.
With whom is the information shared?
Holy Land Treasures USA will not share, sell or rent your personal information to
third parties. However, we may disclose your personal information to third party
suppliers who provide services on our behalf (ie. shipping information for FedEx
or UPS or USPS).
Holy Land Treasures USA may disclose aggregate statistics about our sales, our Web
Site visitors and customers of our telephone services in order to describe our
services to prospective partners, advertisers and other reputable third parties
and for other lawful purposes, but these statistics will not include personally
identifying information.
Holy Land Treasures USA may disclose personal information if required to do so by
law or if it believes that such action is necessary to protect and defend the
rights, property or personal safety of company name and its Web Sites, visitors
to the Web Sites and customers of our Services.Our Web Site contains links to
the sites of third parties. When you visit these sites, we suggest that you
read their privacy policies. Holy Land Treasures USA is not responsible for the privacy
policies or the content of such sites.
We will only sell or rent your personal information to a third party either
as part of a sale of the assets of a Holy Land Treasures USA or having ensured that
steps have been taken to ensure that your privacy rights continue to be protected.
Information about products and services
It is very important to us that we provide you with the highest level of service.
In order to help us do this, from time to time Holy Land Treasures USA may send you
details of our products and services which we think may be of interest to you.
If at any time you do not wish to receive these details, please e-mail us at
Security
Holy Land Treasures USA places a great importance on the security of all information
associated with our customers. We have security measures in place to attempt
to protect against the loss, misuse and alteration of customer data under our
control. For example, our security and privacy policies are periodically reviewed
and enhanced as necessary and only authorized personnel have access to user
information. With regard to our Web Sites, we use secure server software (SSL)
to encrypt financial information you input before it is sent to us. While we
cannot ensure or guarantee that loss, misuse or alteration of data will not
occur, we use our best efforts to prevent this.
Where is the information stored?
Information which you submit via our Web Sites or our telephone services is
stored on a computer located in North America.
Specific Services
Please e-mail any questions, concerns or comments you have about our Privacy
Policy to
or write to us at:
Holy Land Treasures USA
3909 Hopkins Chapel Road
Zebulon, NC 27597